I want to let you know just how grateful I am to have found an auto repair shop that I feel I can trust with my repairs. Thank you for restoring my trust in auto repair companies. Joe, Joe & Dillon were very professional and an absolute joy to work with! They kept me informed throughout the process of the repair and of testing my car to make sure everything was working properly before returning the car to me. I truly believe you have some of the best mechanics in the trade there at Tuffy's! Im going to tell everyone I know of my experience. You are truly a company that provides high quality auto repair with integrity, honesty, and excellent customer service at a fair price and with a personal touch! Sincerely, Shannon
Jan 14, 2021 – Elkhorn, NE
I recently purchased a preowned Infiniti M37x and asked for the brakes to be inspected. I made an appointment and when I arrived was greeted and my car taken into the garage right away. Upon inspection it was found the rear brake pads needed replaced and the rear rotors were at the point where replacement was advised. The work was completed fast and for the amount quoted. I don't think a customer can ask for more. The manager who checked me in was thorough in telling me what my vehicle needed and was honest about the transaction. Thank you.
Dec 03, 2020 – Omaha, NE
I worked with the Robert and staff to fix my wifes car. His team went above and beyond the call of duty. They were very helpful, informative, and efficient. I will definitely be back with any future needs as well as recommend friends and family of the great work these guys do!!
Aug 26, 2020 – Omaha, NE
Robert Mears, manager since March 2020 at 171st & Evans, is outstanding A+. This Tuffy location has serviced both my cars for over a decade, and Robert ranks among the very best managers over that time. Friendly, professional, knowledgable, helpful, honest, treats customer's wallet like it's his own: doesn't try to sell things your car doesn't need. Even gives DIY tips on minor replacement items to save you money. That said: sometimes, deferred routine maintenance turns into a costly repair. When that happens, Robert will tell you fair and square what your car needs NOW to be safe for you and your family ... and what bears careful watch ... to be done LATER ... but semi-soon, again for your safety. As a bonus: you get Robert's corny jokes. Which he tells precisely because they're corny. One good, fun guy and your car's best friend. He knows what it takes to get and keep a customer: outstanding service that treats you and your wallet right.
Aug 14, 2020 – omaha, NE
I took my car in for an oil change, and it was making a strange noise so I wanted to get that checked out as well. Turns out it was a pretty serious issue. I don't know much about cars but Robert explained the problem to me thoroughly and the mechanics fixed my car the same day. Robert even offered me a discount which I really appreciated! Thank you all for your hard work and keeping my car safe to drive! :)
Jun 29, 2020 – Bennington, NE
When my wife's truck had a problem with the handling I needed to get it in right away. I can't speak for other tuffys in the area but the one on 168th and maple was awesome. Even during the covid 19 situation they were courteous and clean, they were ready to help and got our vehicle back on the road fast. I don't give reviews often, only when they suck or when they are awesome! Keep up the great work guys.
Apr 17, 2020 – Bennington, NE
Super great service, very friendly and most important, honest and fair. I highly recommend them!
Apr 15, 2020 – , NE
Fast, honest, & at a fair price!! What more can you ask for!! I used the 17110 Evans St.
Oct 10, 2019 – Omaha, NE
That dreaded feeling when getting into your car and you turn the ignition and all you hear is click, click, click! I called Tuffys first thing Monday morning, and within 45 mins they were in my garage charging my battery which allowed me to drive my car to their shop for a new battery. When I asked if I could pay them something for making a house call they politely declined my offer. They had me back in my car with a new battery and with clean battery cables along with an Alternator check all within an hour from the time they came to my house to the time I returned to my house. All the guys were super polite and professional. Im very grateful to them for their prompt attention to my crisis and for the way they treated me and my car. Be assured they will get my future business.
May 20, 2019 – Onaha, NE
I have used Tuffy's for about 10 years in Bellevue and Evans St. They have replaced my starter, oil lines an radiator. Their prices are very reasonable. Jesse is who works on my truck. He does great work plus I trust him explicitly. If they can't do the work, Jesse knows someone that can. He has always been spot on. Jesse, "you da man!"
Oct 03, 2017 – Omaha, NE